What customers, partners and analysts say about SOFTPRO

January 2010

"After extensive research we decided to choose the SignPad eSignio in conjunction with the Softpro's software SignDoc. Among other aspects the major convincing facts speaking for the SignPad are its appealing design and its durability. In 2009 our decision to choose the SignPad was indirectly confirmed by our colleagues in the Spanish savings banks: More than 10,000 units of our signature tablet type were deployed in Spain in the year 2009 alone. Moreover the Association of IT security TeleTrusT honored the usage of SignPads in Spanish savings banks in a similar application to ours with their Innovation Award."

After more than one year in production we can summarize that electronic signing met our expectations: the SignPads proved to be robust and the electronic signing is well accepted by our customers. Within a year we were able to dispense with more than 22,000 documents on paper. Our staff has been effectively relieved of routine work and can focus their attention on serving their clients. Every minute that our staff can spend additionally in communicating with their customers is extremely valuable for us."
 

November 2, 2009

"FraudOne is a key component in Bank of America's strategy to fight fraud. The product is extremely effective at detecting fraud attempts and reducing check fraud losses. SOFTPRO's recent improvements to the blacklist functionality are really exciting and have enabled us to find significantly more fraud than ever before. Last week was our best ever with a record number of returns. It was also the largest volume month since inception of the system (16% higher than last month which was our former highest month) and the second highest dollar month. The blacklist upgrade from SOFTPRO is already showing sizeable benefit having been in effect for only 15 days.

We appreciate SOFTPRO’s commitment to staying on top of fraud trends and enabling us to continue to receive increased value from the product. This has been a solution that is well worth the investment.
 
>> [ Additional information about FraudOne ]
Read also the earlier quote of Bank of America from 2005

October 2009

"We have learned that CECA and SOFTPRO share the same values of being dedicated to innovation, sustainability and long-term partnerships. We appreciate SOFTPRO’s commitment to deliver excellent quality. It is exactly the kind of partner we need as we strive to position our solution as a best-practice standard in Spain so that clients will feel comfortable having the same signature process regardless if they go to their bank or to a shop next door. We are very confident to achieve this goal together with SOFTPRO."
>> [ Additional information about SignPad ]
>> [ Additional information about SignWare ]

>> [ Click here for the success story ]

September 2009

"We were looking for a high quality signature tablet for our digital receipt management PaperlessPOS. With SOFTPRO we found the right partner to synchronize perfectly the SignPad and our software module with our checkout solution POSFlow. The integration of SOFTPRO's Software Development Kit was really easy. The competent team of SOFTPRO provides an outstanding first-class service with extremely short response times."
>> [ Additional information about FraudOne ]

July 2009

"We have screened several vendors for a potential partnership. We choose SOFTPRO to collaborate with because SOFTPRO has gained an outstanding expertise over the course of many real world applications concerning signature verification. We share the same goal: to achieve the most accurate, empirical and deterministic verification of handwritten signatures possible. We also honor the fact that SOFTPRO is a company with a proven record of being dedicated to research and development, being a driver of innovation for many years."

September 2009

"We were looking for a high quality signature tablet for our digital receipt management PaperlessPOS. With SOFTPRO we found the right partner to synchronize perfectly the SignPad and our software module with our checkout solution POSFlow. The integration of SOFTPRO's Software Development Kit was really easy. The competent team of SOFTPRO provides an outstanding first-class service with extremely short response times. It's fun to collaborate. From our customers we receive a very positive feedback on our flagship product PaperlessPOS."
>> [ Additional information about SignPad ]
>> [ Additional information about SignDoc SDK ]

January 2009

"The check out experience is one of the most important aspects to shape the image of a retailer in the eye of the customer. It is the final part of the shopping experience and ideally the customer keeps in mind a friendly and smooth handling at the teller. Cash desks occupied with card boxes for paper receipts are out of date in 2009. For several years we have wished for a signature capturing device to enable the paperless retailer receipt. Such a device must display a signature similar to a signature signed on paper and display the receipt so that it is clearly and easy to read.

A series of other devices from several vendors we have tested intensively could not convince us. Since the SignPad eSignio in connection with SOFTPRO's SignWare SDK is available we do have the compelling solution which gets increasingly popular."
>> [ Additional information about SignPad ]
>> [ Additional information about SignWare ]
>> [ Click here for the success story ]

October 2008

"We have checked through several solutions intensively and carried out the acid test with its manufacturers. The teamwork of SOFTPRO and her hardware partner Wacom was strongly convincing: We were not only impressed by their innovative technology but also with their dedicated and very knowledgeable team. It is especially pleasant, if a supplier is picking up the typically high demands of Swiss customers as a sporty challenge. Today we are happy about a competent and professional partner, who understands our demands and transforms them in a convincing manner. Sunrise is very satisfied with her vendors SOFTPRO and Wacom and recommends them with peace of conscience."
>> [ Additional information about SignPad ]
>> [ Additional information about SignDoc ]

>> [ Click here for the success story ]

September 2008

"FraudOne has been a valuable tool in fortifying KeyBank's efforts to detect fraud and protect our clients from losses. We have used FraudOne for more than a year and are pleased with how this product enables us to detect fraud more quickly, thus reducing the negative impact and stress on our clients. Throughout our FraudOne deployment, we have developed a strong partnership with SOFTPRO that will help KeyBank prepare for future changes in the marketplace."

August 2008

"SOFTPRO's FraudOne system enables DCI to extend the fraud protection services for our clients using an additional, multifaceted software solution. We are pleased with the effectiveness of the system and the SOFTPRO team. We recommend FraudOne."

July 2008

"We have intensively evaluated and tested several solutions that are available on the market. It was important for us to select a solution that does not require any compromises with regards to integration, security and data protection. We found only very few convincing solutions which offer the potential to fulfill the specific requirements of financial institutions as well as the Savings Bank's sector.

In addition to the technical aspects of the solution, a major success factor was the cooperation with a competent development partner. SOFTPRO actively collaborated in creating specific solutions for us and implemented them as well. The solution portfolio was optimized in a development partnership and prepared for fast integration into the system environment of Himalaya/FDL. As a result of this cooperation, many Savings Banks are looking to us in order to support their move to a paperless environment as soon as possible. FinanzIT and its customer Berliner Sparkasse put significant value in the selection of a solution partner to ensure the protection of our investment in the mid and long term.

The Berliner Sparkasse has chosen Softpro's solution in combination along with Wacom's SignPad eSignio. The phases of testing and piloting in the Berliner Sparkasse delivered valuable feedback from the daily practice which were reflected promptly and reliably for the whole solution as it is in production today."
>> [ Additional information about SignPad ]
>> [ Additional information about SignDoc ]

>> [ Click here for the success story ]

July 2008

"We are quite happy to summarize, that we have not only decided to choose an innovative product but also a very committed team behind it. SignDoc was integrated into our environment easily. Last but not least thanks to the professional support of the experienced project team of Softpro. We can already see in the pilot stage that this solution will be an elementary component of our contract management."
>> [ English Press Release ]

>> [ Click here for success story ]

July 2008

"…I am a subscriber to your software which has revolutionised our business and saved us money in printing and productivity. I am pleased that you have made some updates. We started using SignDoc on Vista and Word 2007. Thanks for creating a great piece of software!"
>> [ Additional information about SignDoc ]

June 2008

"…In addition to the successful implementation and deployment of SignPlus, I’d like to specifically thank you for the extraordinary professionalism with which the supervision of the project, and our cooperation took place."

June 2008

"We selected SOFTPRO not only because you are the clear market leader in our region for signature solutions but because after seeing what you can offer us in the long term, we were convinced that your company 's products were the right choice. The automated verification works exceptionally well and we save significant time and money every day with your system. PSBank is able to be true to its commitment of delivering fast and simple services to our customers. We are very satisfied and are pleased with our decision to partner with SOFTPRO."

June 2008

"SOFTPRO's commitment and professionalism is excellent. Given your company's size, I am most impressed by your ability to respond and deliver top notch product and services with superior quality. We have made the right decision in choosing your system that enabled United Overseas Bank to improve our overall business processes and operational efficiencies. Thank you for your support."

January 2008

„Without SignDoc for Adobe Acrobat of Softpro we would not have been able to change over to a fully digitized enterprise resource planning (ERP). SignDoc is a real awesome product. The usability of the seamless interaction of SignPad and SignDoc cannot be any better - for the company and the user. I have rarely seen a solution that convinces with such an outstanding quality.“
>> [ Additional information about SignDoc ]

October 2007

"SOFTPRO is currently the only company, whose products fit perfectly, even in the most complex processing environment. SOFTPRO’s SignPlus system is recognized for its high level of security, consistency, ease-of-use, and strong level of user acceptance due to its non-invasive authentication process.

SignPlus products provide several advantages over competing products. They drastically reduce the total cost of ownership through the use of a unique and innovative centralized architecture reducing the number of silo solutions required to fight fraud and reaping a return on investment (ROI) within two years or less of its installation. SOFTPRO solutions support signature capturing and verification in hybrid environments where paper is phased out from processes step by step.

Product quality, reliability, durability, and availability are some of the factors SOFTPRO has excelled in to achieve superior customer satisfaction levels. The company’s dynamic signature verification products are being deployed in various sectors such as financial, healthcare, retail, education, and government sectors for high security thus complementing their static verification products which have become a de-facto standard in the financial industry."

July 2007

"The tracking and monitoring of signatures is critical to the efficient operation of our bank. We needed a system that was capable of providing our tellers with quick and concise information about our customers and their signatures. SignPlus proved to be by far the most well thought out, and effective solution for this. Thanks to SOFTPRO, we were able to streamline our signature processes in a way that far exceeded our expectations."

July 2007

"FNB prides itself on its operational efficiency. SOFTPRO's products have enabled us to truly cut costs and ensure that our verification processes are as efficient as possible. We are deeply impressed with the pragmatic and hands-on approach that SOFTPRO has demonstrated in ensuring that their products and services fully meet our bank's needs."

July 2007

"SOFTPRO is the only company today offering products that perfectly fit into the stringent cheque processing environment at IPS. SignPlus is a mature and effective solution and it is obvious, even at first glance, that it is a solution that has grown to fit even the most complex processing environments. The system's multi-bank capability and highly accurate results make it very easy for us to integrate within our high risk cheque processing environment. All in all, SOFTPRO has been a real positive factor in our day-to-day business."

July 2007

"The research of Cluster 2 focuses on the technological issues arising from the requirements of flexible and agile E-Finance processes. Our research is concentrated on IT architectures, especially on the Service-oriented Architecture (SoA) paradigm and its implications on financial institutions. As part of our research we came across Softpro. Their SignDoc Document Server has been implemented with a strong focus to cater for SoA environments and provides the comprehensive solution to manage a security-enabled workflow for PDF documents. It is a simple and convenient method for creating and preparing forms, presenting them to a customer, signing and returning them to the back-office - all electronically.

Softpro clearly provides leading-edge technology with several advantages over its competitors. It is ready to use for various business scenarios. We have also evaluated their SignWare package and demonstrated that handwritten signatures can be a very reliable alternative to PINs and TANs for the access to online banking portals. The application, which was part of an extensive feasibility study, receives great attention within the financial industry. Their first interest is to go paperless with account opening where SignDoc offers a perfect fit and the first solutions that are up and running prove that there is enormous immediate demand for Softpro's solution."

>> [ Click here for additional information ]

June 2007

"SOFTPRO's technology really impressed us when we were looking for a product to address the UK government sector for postal voting. We could not afford to implement a solution that does not work extremely well because in our line of business, good is just not good enough. So we were looking for a proven verification solution that we were sure was going to function flawlessly. SOFTPRO really stepped up to the plate for us and delivered a piece of quality software that proved easy to implement and requires very little maintenance."

May 2007

"We first sought out SOFTPRO to replace an in-house signature verification solution because of their strong presence in our local market. What we now know, is that SOFTPRO's solution is absolutely top-notch and completely sound from a product functionality, stability, and performance perspective. The SOFTPRO team and their local partner GijimaAst have demonstrated to us that they were the right choice to make our project happen on-time and on-budget. We are totally satisfied with the excellent results."

May 2007

"Our biggest issue in moving to a completely electronic medical record system was dealing with documents that are currently required in a paper form. How do we get them into the system electronically? How do we get them signed electronically? There just seemed to be no simple, efficient, compliant, and cost-effective way to do this until we discovered SOFTPRO's SignDoc software. By using SignDoc for Word for standard Word documents and an electronic signature pad, we were finally able to achieve our goal and streamline the complete medical record process. Now, Rather than wasting time and money having printed forms completed, then scanned, our patients simply sit at a kiosk where they can choose the form to complete, and the whole process is completely electronic. We just wanted to say thanks to SOFTPRO for truly excellent software."

April 2007

"The solution is working perfectly and it's considered as the most stable software in our operation. We are very pleased with the results."

February 2007

"SOFTPRO specializes in solutions for creating electronic signatures that are handwritten, yet provide all the advantages of a digital signature. Their SignDoc products offer an excellent addition to Adobe's portfolio - in particular our LiveCycle product family."

October 2006

"I downloaded your demo software and it has been great. It operates smoothly and effective. We have given numerous presentations and demonstrated how signature recognition can work. .We gave a presentation to a high school where we asked the students to try and break into my Tablet PC. After attempting to duplicate my signature and failing, we offered them my signature on a piece of paper and let them trace over it, again only to fail."

September 2006

"The SOFTPRO software and a Tablet PC have put me on the cutting edge of my industry. My clients love the ease of use and thought it was "so cool" they could sign a contract this way.
The security features and the independent use enables me freedom that normal paper just can't do. I can even have my clients sign forms sent to me from other people! It amazes me that this technology is currently available and that not more people are taking advantage of it.
I simply applied the SignDoc software to the Adobe Acrobat Forms made available to me from my associations . This is the future. Thanks SOFTPRO for making me a leader in the Arizona Real Estate Industry."

May 2005

"We prefer the handwritten signature to safeguard the authenticity and integrity of electronic documents. Signing is a common procedure for doctors and other health professionals and is something they are accustomed to doing every day. Handwriting input and handwritten signatures offer a perfect synthesis when organizing a mobile workflow in the hospital. The user experiences no interruption in his accustomed workflow."

>> [ Click here for additional information ]

March 2005

"When we first started looking into an image-based fraud detection solution, we were skeptical that we could find a product on the market that would satisfy our business requirements, be cost-effective, and be able to perform in a highly complex check processing environment such as Bank of America's. We did an extensive search of all vendors on the market. SOFTPRO convinced us that they would be the right partner for us based on the quality of their product, their ability to correctly identify fraud, and their professionalism as a company. Their products exceeded our expectations by enabling us to reduce our false positives by 50%, as well reduce our losses due to counterfeit and forged maker signature checks by 60%! We are convinced that we made the right choice by selecting SOFTPRO."

November 2004

"Using your signature to secure mobile commerce is straightforward, simple and popular with consumers. Working with SOFTPRO as part of the Dynamic Signature Initiative enables us to create legally binding digital biometric signatures that will cut fraud and accelerate the adoption of m-commerce."

Statement about the start of Wacom's Dynamic Signature Initiative to Deliver Secure Mobile Commerce. The initiative is one of the many activities in the long and intensive partnership between Wacom and Softpro.

>> [ Click here for the presentation from the German-Japanese IT summit in 2005 ]

October 2004

"New image-based signature verification tools, such as FraudOne^®, provide an opportunity to systematically review more signatures at a lower dollar threshold than is feasible with the current, manual signature review process. These tools greatly reduce today's high false positive rates for counterfeit and forgery."

September 2004

"Signing with SignDoc offers a legal surrogate equivalent to the conventional method of signing with ink on paper and thus similarly fulfills the same formal intention to sign of the written paper form."

March 2004

"One of the central strategic topics is to release our staff who work in sales, and the back office, from routine activities. One of the primary activities is the verification of signatures. More effective and more comprehensive verifications allowed us to enhance our security standards. Thus, our institutes are better prepared to deal with the reoccuring fraud attempts with giro documents, that now frequently happen in the low amount range...In releasing the branches from the task to verify signatures and replacing the tedious archiving of signatures on paper with electronic files we were also able to save a significant amount on labor costs... the project is a complete success"

>> [ Click here for additional information ]

April 2003

"Our previous signature verification solution had a number of problems, that really only showed up after taking a closer look at its true performance... We were experiencing long processing times for giro documents, and were surprising our customers when being forced to tell them why their signature was a "problem" if they were not doing business at their regular branch...Our challenge was to find a single solution for our whole enterprise... The branch staff is now sufficiently freed from routine tasks (such as signature verification) and their free capacities are now focused on an intensified individual customer care."

>> [ Click here for additional information ]

May 2002

"...The seamless combination with the functionalities for signature verification in SignPlus offers our customers a highly perceptible acceleration in update, accessibility, and the quality of our signature data base."

>> [ Click here for additional information ]