What customers, partners and analysts say about SOFTPRO

SOFTPRO prides itself in providing software and services that exceed our customers' expectations but you needn't take our word for it. Instead, we will let our customer's satisfaction speak for itself...

e.g. z.B.: ABSA * Adobe * Bank of America * BankenService * BITS * Dakota State University * E-Finance Lab * Equitable Real Estate * Fiducia * Frost & Sullivan * First National Bank of South Africa * Hellenic Bank * Institute for Anorganic and Analytic Chemistry * Institute for Information-, Telecommunication- and Media Law * Integrated Processing Solutions (Pty) Ltd. (IPS) * Klinikum Ingolstadt * Procesar * PSBank * Sparkasse Krefeld * UBS * United Overseas Bank Malaysia * University of Wyoming Health Service * Wacom * Xpress Software solutions Ltd

UBS Werner Kiefer
COO OPS Clients & Products
UBS Deutschland AG

June 2008

"…In addition to the successful implementation and deployment of SignPlus, I’d like to specifically thank you for the extraordinary professionalism with which the supervision of the project, and our cooperation took place."


PS Bank Philippines Neil Estrellado
Head of IT

June 2008

"We selected SOFTPRO not only because you are the clear market leader in our region for signature solutions but because after seeing what you can offer us in the long term, we were convinced that your company 's products were the right choice. The automated verification works exceptionally well and we save significant time and money every day with your system. PSBank is able to be true to its commitment of delivering fast and simple services to our customers. We are very satisfied and are pleased with our decision to partner with SOFTPRO."


United Overseas Bank (UOB) Malaysia Lum Chee Onn
Senior Vice President and Head of Information Technology Division

June 2008

"SOFTPRO's commitment and professionalism is excellent. Given your company's size, I am most impressed by your ability to respond and deliver top notch product and services with superior quality. We have made the right decision in choosing your system that enabled United Overseas Bank to improve our overall business processes and operational efficiencies. Thank you for your support."


Institute for Anorganic and Analytic Chemistry at the Westphalian Wilhelms University of Muenster Sven Müller about SignDoc and SignPad

January 2008

„Without SignDoc for Adobe Acrobat of Softpro we would not have been able to change over to a fully digitized enterprise resource planning (ERP). SignDoc is a real awesome product. The usability of the seamless interaction of SignPad and SignDoc cannot be any better - for the company and the user. I have rarely seen a solution that convinces with such an outstanding quality.“
>> [ Additional information about SignDoc ]


Frost & Sullivan

SOFTPRO recieved the "Award for Leadership in Customer Service from Frost & Sullivan in 2007.

Neelima Sagar - Research Analyst

October 2007

"SOFTPRO is currently the only company, whose products fit perfectly, even in the most complex processing environment. SOFTPRO’s SignPlus system is recognized for its high level of security, consistency, ease-of-use, and strong level of user acceptance due to its non-invasive authentication process.

SignPlus products provide several advantages over competing products. They drastically reduce the total cost of ownership through the use of a unique and innovative centralized architecture reducing the number of silo solutions required to fight fraud and reaping a return on investment (ROI) within two years or less of its installation. SOFTPRO solutions support signature capturing and verification in hybrid environments where paper is phased out from processes step by step.

Product quality, reliability, durability, and availability are some of the factors SOFTPRO has excelled in to achieve superior customer satisfaction levels. The company’s dynamic signature verification products are being deployed in various sectors such as financial, healthcare, retail, education, and government sectors for high security thus complementing their static verification products which have become a de-facto standard in the financial industry."


Hellenic Bank Tryfon Christodoulou - Manager Special Projects, Information Technology Centre

July 2007

"The tracking and monitoring of signatures is critical to the efficient operation of our bank. We needed a system that was capable of providing our tellers with quick and concise information about our customers and their signatures. SignPlus proved to be by far the most well thought out, and effective solution for this. Thanks to SOFTPRO, we were able to streamline our signature processes in a way that far exceeded our expectations."


First National Bank of South Africa (FNB) Jane Maartens, COO - FNB Operations

July 2007

"FNB prides itself on its operational efficiency. SOFTPRO's products have enabled us to truly cut costs and ensure that our verification processes are as efficient as possible. We are deeply impressed with the pragmatic and hands-on approach that SOFTPRO has demonstrated in ensuring that their products and services fully meet our bank's needs."


Integrated Processing Solutions (Pty) Ltd. (IPS)

The main service provided is to do all cheque related processing functions for top banks in South Africa.

Mohammed Akoojee, Head of Operational Risk Department

July 2007

"SOFTPRO is the only company today offering products that perfectly fit into the stringent cheque processing environment at IPS. SignPlus is a mature and effective solution and it is obvious, even at first glance, that it is a solution that has grown to fit even the most complex processing environments. The system's multi-bank capability and highly accurate results make it very easy for us to integrate within our high risk cheque processing environment. All in all, SOFTPRO has been a real positive factor in our day-to-day business."


E-Finance Lab

Think tank of the German financial service industry. Its mission is to develop industrial methods for the impending change process of the financial service industry.

Dr.-Ing. Rainer Berbner, E-Finance Lab Cluster II

July 2007

"The research of Cluster 2 focuses on the technological issues arising from the requirements of flexible and agile E-Finance processes. Our research is concentrated on IT architectures, especially on the Service-oriented Architecture (SoA) paradigm and its implications on financial institutions. As part of our research we came across Softpro. Their SignDoc Document Server has been implemented with a strong focus to cater for SoA environments and provides the comprehensive solution to manage a security-enabled workflow for PDF documents. It is a simple and convenient method for creating and preparing forms, presenting them to a customer, signing and returning them to the back-office - all electronically.

Softpro clearly provides leading-edge technology with several advantages over its competitors. It is ready to use for various business scenarios. We have also evaluated their SignWare package and demonstrated that handwritten signatures can be a very reliable alternative to PINs and TANs for the access to online banking portals. The application, which was part of an extensive feasibility study, receives great attention within the financial industry. Their first interest is to go paperless with account opening where SignDoc offers a perfect fit and the first solutions that are up and running prove that there is enormous immediate demand for Softpro's solution."

>> [ Click here for additional information ]


Xpress Software solutions Ltd Nick Crump, Managing Director - about SignBase and SignCheck components of the SignPlus system

June 2007

"SOFTPRO's technology really impressed us when we were looking for a product to address the UK government sector for postal voting. We could not afford to implement a solution that does not work extremely well because in our line of business, good is just not good enough. So we were looking for a proven verification solution that we were sure was going to function flawlessly. SOFTPRO really stepped up to the plate for us and delivered a piece of quality software that proved easy to implement and requires very little maintenance."

>> [ Click here for additional information ]


ABSA Nicky Myburgh; ABSA Group Operations, Head of Change and Systems Management - about SignBase and SignCheck components of the SignPlus system

May 2007

"We first sought out SOFTPRO to replace an in-house signature verification solution because of their strong presence in our local market. What we now know, is that SOFTPRO's solution is absolutely top-notch and completely sound from a product functionality, stability, and performance perspective. The SOFTPRO team and their local partner GijimaAst have demonstrated to us that they were the right choice to make our project happen on-time and on-budget. We are totally satisfied with the excellent results."


University of Wyoming Health Service Ernie Henderson, Customer Support - about SignDoc

May 2007

"Our biggest issue in moving to a completely electronic medical record system was dealing with documents that are currently required in a paper form. How do we get them into the system electronically? How do we get them signed electronically? There just seemed to be no simple, efficient, compliant, and cost-effective way to do this until we discovered SOFTPRO's SignDoc software. By using SignDoc for Word for standard Word documents and an electronic signature pad, we were finally able to achieve our goal and streamline the complete medical record process. Now, Rather than wasting time and money having printed forms completed, then scanned, our patients simply sit at a kiosk where they can choose the form to complete, and the whole process is completely electronic. We just wanted to say thanks to SOFTPRO for truly excellent software."


Procesar

Procesar processes and secures the national pension funds for the Government of Mexico

Xavier Ocampo Schwarz, Director IT Systems and Technology - on the performance of SignPlus and its automatic signature Verification in SignCheck

April 2007

"The solution is working perfectly and it's considered as the most stable software in our operation. We are very pleased with the results."


Adobe Hans Dahmen, Sales Manager Solution of Adobe Germany about SignDoc for Adobe Acrobat and SignDoc for Adobe's Digital Signatures

February 2007

"SOFTPRO specializes in solutions for creating electronic signatures that are handwritten, yet provide all the advantages of a digital signature. Their SignDoc products offer an excellent addition to Adobe's portfolio - in particular our LiveCycle product family."


Dakota State University Chris Cook, Specialist for the evaluation of innovations on usability in the science field of Biometrics on using SignDoc and SignSecure

October 2006

"I downloaded your demo software and it has been great. It operates smoothly and effective. We have given numerous presentations and demonstrated how signature recognition can work. .We gave a presentation to a high school where we asked the students to try and break into my Tablet PC. After attempting to duplicate my signature and failing, we offered them my signature on a piece of paper and let them trace over it, again only to fail."


Equitable Real-Estate David Pierce, Real Estate Agent - on using SignDoc

September 2006

"The SOFTPRO software and a Tablet PC have put me on the cutting edge of my industry. My clients love the ease of use and thought it was "so cool" they could sign a contract this way.
The security features and the independent use enables me freedom that normal paper just can't do. I can even have my clients sign forms sent to me from other people! It amazes me that this technology is currently available and that not more people are taking advantage of it.
I simply applied the SignDoc software to the Adobe Acrobat Forms made available to me from my associations . This is the future. Thanks SOFTPRO for making me a leader in the Arizona Real Estate Industry."


Klinikum Ingolstadt Thomas Kleemann, CIO - about the user acceptance of SignDoc, published in the conference proceedings of the 9th German Congress on IT-Security of the German Federal Office for Information Security (BSI) 2005, p. 134

May 2005

"We prefer the handwritten signature to safeguard the authenticity and integrity of electronic documents. Signing is a common procedure for doctors and other health professionals and is something they are accustomed to doing every day. Handwriting input and handwritten signatures offer a perfect synthesis when organizing a mobile workflow in the hospital. The user experiences no interruption in his accustomed workflow."

>> [ Click here for additional information ]


Bank of America Angela Bardowell, Senior Vice President, Process Design Executive, about SignBase and SignCheck components of the SignPlus system - branded as FraudOne in the US

March 2005

"When we first started looking into an image-based fraud detection solution, we were skeptical that we could find a product on the market that would satisfy our business requirements, be cost-effective, and be able to perform in a highly complex check processing environment such as Bank of America's. We did an extensive search of all vendors on the market. SOFTPRO convinced us that they would be the right partner for us based on the quality of their product, their ability to correctly identify fraud, and their professionalism as a company. Their products exceeded our expectations by enabling us to reduce our false positives by 50%, as well reduce our losses due to counterfeit and forged maker signature checks by 60%! We are convinced that we made the right choice by selecting SOFTPRO."


Wacom Masahiko Yamada, President and CEO

November 2004

"Using your signature to secure mobile commerce is straightforward, simple and popular with consumers. Working with SOFTPRO as part of the Dynamic Signature Initiative enables us to create legally binding digital biometric signatures that will cut fraud and accelerate the adoption of m-commerce."

Statement about the start of Wacom's Dynamic Signature Initiative to Deliver Secure Mobile Commerce. The initiative is one of the many activities in the long and intensive partnership between Wacom and Softpro.

>> [ Click here for the presentation from the German-Japanese IT summit in 2005 ]


BITS

BITS is a non profit-consortium of 100 of the largest financial institutions in the US.

"Strategies for Mitigating Fraud Risks Associated with the Check Clearing in the 21st Century Act" - about the benefits of the SignPlus system - branded as FraudOne in the US

October 2004

"New image-based signature verification tools, such as FraudOne®, provide an opportunity to systematically review more signatures at a lower dollar threshold than is feasible with the current, manual signature review process. These tools greatly reduce today's high false positive rates for counterfeit and forgery."


Institute for Information-, Telecommunication- and Media Law (ITM) at the Wilhelms-University of Muenster Professor Dr. Thomas Hoeren, Head of Civil Law Department, Judge for Multimedia Law at the High Court of Duesseldorf - about the legal aspects when using SignDoc in legally binding contract processes (condensed conclusion from a very extensive expertise).

September 2004

"Signing with SignDoc offers a legal surrogate equivalent to the conventional method of signing with ink on paper and thus similarly fulfills the same formal intention to sign of the written paper form."


BankenService GmbH

The BankenService GmbH is part of the Landesbank Berlin Group (LBB Holding AG) and service provider for banks

Wilfried Gorres and Joachim Mewes - use the SignPlus system in a multi-bank environment

March 2004

"One of the central strategic topics is to release our staff who work in sales, and the back office, from routine activities. One of the primary activities is the verification of signatures. More effective and more comprehensive verifications allowed us to enhance our security standards. Thus, our institutes are better prepared to deal with the reoccuring fraud attempts with giro documents, that now frequently happen in the low amount range...In releasing the branches from the task to verify signatures and replacing the tedious archiving of signatures on paper with electronic files we were also able to save a significant amount on labor costs... the project is a complete success"

>> [ Click here for additional information ]


Sparkasse Krefeld

The Savings Bank of Krefeld is one of the largest savings banks, works with the processing centre in the Sparkassen Informatik and is renowned as being very innovative.

Gerd Knorreck, Manager of the Department Technical Service - on using SignPlus (with SignBase and SignCheck)

April 2003

"Our previous signature verification solution had a number of problems, that really only showed up after taking a closer look at its true performance... We were experiencing long processing times for giro documents, and were surprising our customers when being forced to tell them why their signature was a "problem" if they were not doing business at their regular branch...Our challenge was to find a single solution for our whole enterprise... The branch staff is now sufficiently freed from routine tasks (such as signature verification) and their free capacities are now focused on an intensified individual customer care."

>> [ Click here for additional information ]


Fiducia AG

The Fiducia AG is the major processing centre for credit unions in Germany

Theo Frank, Project Leader - on using SignPlus (with SignBase and SignCheck) at their customer Volksbank Mittelhessen (earlier Volksbank Giessen)

May 2002

"...The seamless combination with the functionalities for signature verification in SignPlus offers our customers a highly perceptible acceleration in update, accessibility, and the quality of our signature data base."

>> [ Click here for additional information ]